Live Call Routing not available

#1

Hi, our Live call routing doesn’t work. It is stated that the service had not been set up. But looking at the config, everything seems to be correct :
number +1919 ***-**02,
option 2,
service is DS8K SME Live Call

#2

Hi Carsten,

It would be best if you can reach out at support@pagerduty.com so we can open a ticket regarding this.